Terms of service

GACHA PLANET — TERMS OF SERVICE

Last Updated: [Oct. 2025]

OVERVIEW

This website and in-store service are operated by Gacha Planet.
Throughout the site, the terms “we”, “us”, and “our” refer to Gacha Planet.
By visiting our store or website and/or purchasing from us, you agree to the following Terms of Service (“Terms”).
These Terms apply to all users, including visitors, customers, and contributors of content.
Please read carefully before using our website. If you do not agree, you may not access or use any of our Services.

Our store is hosted on Shopify Inc., which provides the e-commerce platform enabling us to sell products to you.

1. ONLINE STORE TERMS

By agreeing to these Terms, you confirm that you are of legal age in your jurisdiction.
You may not use our products or website for any unlawful purpose or violate any applicable laws.
Any breach of these Terms may result in immediate termination of your access.

2. GENERAL CONDITIONS

We reserve the right to refuse service to anyone at any time.
Your non-payment data may be transmitted unencrypted across networks. Credit-card data is always encrypted during transfer.
You agree not to reproduce, duplicate, copy, or exploit any portion of the Service without written permission from us.

3. PRODUCTS AND PRICING

All products are offered while supplies last. Prices and availability may change without notice.
We make every effort to display products accurately, but colors may vary by monitor.
We reserve the right to limit sales, discontinue items, or adjust prices at any time.
All capsule toys, blind boxes, and collectible items are 100 % authentic and officially licensed.

4. SALES POLICY

All sales are final.
Products are non-returnable and non-exchangeable, except for verified factory defects or incorrect shipments.
Please refer to our separate Return & Refund Policy for details.

5. ACCURACY OF INFORMATION

We are not responsible if information provided on our site is inaccurate, incomplete, or outdated.
Content is for general information only and may be modified at any time without notice.
Your continued use of our site constitutes acceptance of any updates.

6. THIRD-PARTY SERVICES

We may provide links or access to third-party tools or websites.
We are not responsible for the content, accuracy, or availability of any third-party services.
Use of such tools is entirely at your own risk, under the third party’s own terms.

7. PERSONAL INFORMATION

Your submission of personal information is governed by our Privacy Policy, which can be reviewed on our website.

8. ERRORS AND OMISSIONS

Occasionally there may be typographical or pricing errors.
We reserve the right to correct or cancel orders affected by such errors without prior notice.

9. PROHIBITED USES

You are prohibited from using our website or Services to:

  • engage in illegal or abusive activity;

  • infringe intellectual-property rights;

  • upload malicious code; or

  • interfere with the site’s security or function.
    Violation may result in immediate termination of access.

10. DISCLAIMER & LIMITATION OF LIABILITY

Our website and Services are provided “as is” and “as available.”
We make no warranties that our Services will be uninterrupted or error-free.
To the maximum extent permitted by law, Gacha Planet shall not be liable for any indirect or consequential damages arising from the use of our site or products.

11. INDEMNIFICATION

You agree to indemnify and hold harmless Gacha Planet, its owners, and employees from any claim arising from your breach of these Terms or violation of any law.

12. SEVERABILITY

If any provision of these Terms is found unenforceable, the remainder shall remain valid to the fullest extent permitted by law.

13. TERMINATION

These Terms remain effective until terminated by either party.
You may terminate by ceasing to use our Services.
We may terminate your access at any time if you violate these Terms.

14. GOVERNING LAW

These Terms and any related transactions are governed by the laws of the State of California, USA.

15. CHANGES TO TERMS

We may update these Terms at any time by posting revisions on our website.
Your continued use of the site after any changes constitutes acceptance of those changes.

16. CONTACT INFORMATION

Questions about these Terms of Service should be sent to:
📧 support@gacha-planet.com
📍 14828 Beach Blvd, La Mirada, CA 90638